Question 1

When does billing begin?

Accepted Answer

Billing begins on your first day of membership after the location opens. We collect payment details roughly two weeks beforehand.

Question 2

Is a card required to reserve?

Accepted Answer

No. Reserving a Founding spot today does not require a payment method. No. $0 is charged when you reserve. No deposit is required to hold a Founding spot.

Question 3

What happens if opening is delayed?

Accepted Answer

Opening dates are targets, not promises. If the build or the lease slips, we'll tell you early — and your rate and place in line stay exactly where they are. Nothing is billed until the doors are actually open.

Question 4

Is a dedicated desk guaranteed?

Accepted Answer

No. 20 of the 40 Founding memberships include a dedicated desk, assigned in reservation order. Once those allocations are claimed, remaining Founding memberships include unlimited lounge access at the same rate.

Question 5

Are meeting rooms included?

Accepted Answer

Yes — every Founding membership (lounge or desk) includes 4 meeting-room hours a month across both rooms, then $25/hour. Non-members book at $60/hour.

Question 6

Do I need to do anything before opening?

Accepted Answer

Before opening, Founding Members will be asked to reconfirm their membership and complete activation. We'll email you when the exact location is announced — reconfirming keeps your spot and your founding rate.

Question 7

Is coffee included?

Accepted Answer

Drip coffee and hot tea are included with your membership all day. Espresso drinks, cold brew, matcha and pastries are available at member pricing.

Be first to know when Day Pass booking opens.

Be first to know when Day Pass booking opens.